VALID B2C-SOLUTION-ARCHITECT TEST OBJECTIVES - BEST B2C-SOLUTION-ARCHITECT PREPARATION MATERIALS

Valid B2C-Solution-Architect Test Objectives - Best B2C-Solution-Architect Preparation Materials

Valid B2C-Solution-Architect Test Objectives - Best B2C-Solution-Architect Preparation Materials

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Earning the Salesforce Certified B2C Solution Architect certification demonstrates an individual's expertise in delivering customer-centric solutions that drive business growth and customer satisfaction. Salesforce Certified B2C Solution Architect certification is ideal for professionals who work as architects, developers, or technical leads in organizations that focus on B2C industries, such as retail, consumer goods, or telecommunications. By earning this certification, professionals can demonstrate their ability to design and implement complex solutions that enable organizations to deliver personalized experiences to their customers and drive business growth.

>> Valid B2C-Solution-Architect Test Objectives <<

Best Salesforce B2C-Solution-Architect Preparation Materials, Free B2C-Solution-Architect Exam Dumps

These Salesforce B2C-Solution-Architect questions can be customized by the user according to their needs. This customization feature so that customers can adjust the time as they want. They can change the settings of the time and questions as per need while giving the Salesforce B2C-Solution-Architect tests. These Salesforce B2C-Solution-Architect exam questions train candidates to maintain discipline so that they can solve the real Salesforce B2C-Solution-Architect questions on time while giving their final B2C-Solution-Architect exam.

Salesforce B2C-Solution-Architect Certification Exam is a challenging exam that requires a deep understanding of the B2C domain and Salesforce technologies. Candidates have to demonstrate their ability to design and implement scalable, secure, and high-performance solutions that meet the unique needs of B2C businesses. B2C-Solution-Architect Exam also tests the candidate's knowledge of best practices, governance, and compliance requirements.

Salesforce Certified B2C Solution Architect Sample Questions (Q83-Q88):

NEW QUESTION # 83
Northern Trail Outfitters (NTO) is at the beginning of an implementation of B2C Commerce and is now discussing the communication flow. They are designing the flows between systems to send password resets via email when a new account is created in B2C Commerce or the email address is updated.
Considering NTO also uses Service Cloud and Marketing Cloud, which feature should a Solution Architect suggest to optimize the end-customer experience while also ensuring that tracking is visible to service agents?

  • A. Marketing Cloud Journey Event
  • B. Service Cloud Email Service
  • C. Commerce Cloud Email Service
  • D. Marketing Cloud Triggered Send

Answer: D

Explanation:
C is correct because Marketing Cloud Triggered Send is a feature that allows sending personalized emails based on events or actions in another system, such as B2C Commerce. Triggered Send can be used to send password reset emails when a new account is created or the email address is updated in B2C Commerce. Triggered Send also tracks email open and forward count in Marketing Cloud. To disable the coupon code after a single use, B2C Commerce can use coupon code restrictions based on redemption count.
A is incorrect because Service Cloud Email Service is a feature that allows receiving and processing inbound emails from customers in Service Cloud. It is not used to send password reset emails or track email open and forward count.
B is incorrect because Marketing Cloud Journey Event is a feature that allows triggering journeys based on events or actions in another system, such as B2C Commerce. Journey Event can be used to send password reset emails, but it is more suitable for complex or multi-step customer interactions, such as welcome series or re-engagement campaigns. Triggered Send is more efficient and simpler for single-step interactions, such as password reset.
D is incorrect because Commerce Cloud Email Service is a feature that allows sending transactional emails from B2C Commerce, such as order confirmation or shipping notification. It is not used to send password reset emails or track email open and forward count.
Reference: https://help.salesforce.com/s/articleView?id=sf.mc_co_triggered_email_sends.htm&type=5 Reference: https://help.salesforce.com/s/articleView?id=sf.mc_es_triggered_send_definition.htm&type=5 Reference: https://documentation.b2c.commercecloud.salesforce.com/DOC1/topic/com.demandware.dochelp/content/b2c_commerce/topics/coupons/b2c_coupon_code_restrictions.html Reference: https://help.salesforce.com/s/articleView?id=sf.email_services.htm&type=5 Reference: https://help.salesforce.com/s/articleView?id=sf.mc_jb_journey_events.htm&type=5 Reference: https://documentation.b2c.commercecloud.salesforce.com/DOC1/topic/com.demandware.dochelp/OrderManagement/EmailService.html


NEW QUESTION # 84
A merchant has a requirement to engage customers with a series of promotional messaging including a coupon offer generated in B2C Commerce. Reminder emails are sent to those customers who have not redeemed the coupon 10 and 2 days before its expiration.
Which three elements are required to support this scenario?
Choose 3 answers

  • A. Service Cloud for support of coupons and redemption management
  • B. 82C Commerce storefront
  • C. Marketing Cloud Installed Package
  • D. Marketing Cloud Connect for Service to Marketing Cloud
  • E. B2C Commerce cartridge to call Marketing Cloud APIs

Answer: B,C,E

Explanation:
To enable the scenario of sending promotional emails with coupon offers generated in B2C Commerce, the following elements are required:
A B2C Commerce cartridge to call Marketing Cloud APIs, such as the Transactional Messaging API, to trigger the email journey and pass the coupon code as a data attribute.
A Marketing Cloud Installed Package to create an API integration between B2C Commerce and Marketing Cloud and provide authentication credentials and permissions.
A B2C Commerce storefront to generate and manage the coupon codes and redemption logic. Reference: https://developer.salesforce.com/docs/commerce/sfra/marketing-cloud/transactional-messaging-api https://developer.salesforce.com/docs/commerce/sfra/marketing-cloud/marketing-cloud-integration https://documentation.b2c.commercecloud.salesforce.com/DOC1/topic/com.demandware.dochelp/content/b2c_commerce/topics/promotions/b2c_coupon_codes.html


NEW QUESTION # 85
Northern Trail Outfitters (NTO) exported all the Account records from Salesforce and used a data transformation tool to clean up values in the phone field using a standardized format. The export file has more than 2 million records. During previous data loads for similar updates on the Account object, NTO did not experience any issues with row lock.
Which feature of Data Loader should be used to load this data back into Salesforce faster?

  • A. Bulk API
  • B. REST API
  • C. Bulk API Serial Mode
  • D. SOAP API

Answer: A


NEW QUESTION # 86
A university has several small departmental organizations scattered across different colleges. Each of which has its own finances, business processes, and strategies that are sometimes at odds. They would like to introduce a university-wide communications strategy that allows their recruitment team to market to potential students globally while allowing each department to recruit existing students for its own programs.
What should a Solution Architect recommend to meet their needs?

  • A. Marketing Cloud with Enterprise Communication Strategy, Marketing Cloud Connect, and multiple existing Salesforce orgs
  • B. Marketing Cloud with multiple business units, Marketing Cloud Connect, and multiple existing Salesforce orgs
  • C. Marketing Cloud with multiple business units and a single Salesforce org with Divisions for consolidating existing departmental orgs
  • D. Marketing Cloud with Enterprise Communication Strategy and a single Salesforce org with Connected Campus for consolidating existing departmental orgs

Answer: D

Explanation:
Option D is correct because Marketing Cloud with Enterprise Communication Strategy and a single Salesforce org with Connected Campus for consolidating existing departmental orgs is the best solution to meet the university's needs. Marketing Cloud with Enterprise Communication Strategy allows the university to create and manage personalized communications across multiple channels and audiences, while a single Salesforce org with Connected Campus enables the university to unify and streamline its data, processes, and services across different departments and colleges.
Option A is incorrect because Marketing Cloud with multiple business units, Marketing Cloud Connect, and multiple existing Salesforce orgs is not a suitable solution for the university's needs, as it would create data silos, integration challenges, and governance issues across different Salesforce clouds and orgs. Marketing Cloud Connect is also not necessary for the university's communication strategy, as it is mainly used for data synchronization and integration between Marketing Cloud and Service Cloud or Sales Cloud.
Option B is incorrect because Marketing Cloud with multiple business units and a single Salesforce org with Divisions for consolidating existing departmental orgs is not a suitable solution for the university's needs, as it would create complexity and overhead in managing multiple business units and divisions within the same Salesforce cloud and org. Divisions are also not recommended for multi-brand or multi-department scenarios, as they are mainly used for large-scale data segmentation and reporting purposes.
Option C is incorrect because Marketing Cloud with Enterprise Communication Strategy, Marketing Cloud Connect, and multiple existing Salesforce orgs is not a suitable solution for the university's needs, as it would create data silos, integration challenges, and governance issues across different Salesforce clouds and orgs. Marketing Cloud Connect is also not necessary for the university's communication strategy, as it is mainly used for data synchronization and integration between Marketing Cloud and Service Cloud or Sales Cloud.
Reference:
[Get Started with B2C Solution Architect Cert Prep - Trailhead]
[Certification - B2C Solution Architect - Trailhead]
[B2C Solution Architect Certification Guide | Salesforce Ben]


NEW QUESTION # 87
Universal Containers (UC) wants to implement the right-to-be-forgotten requirement in their Salesforce org in order to be compliant with data privacy laws. This means that UC must delete, archive, or de-identify the data subject's PII in an org within 30 days of their request.
What should a Solution Architect recommend to implement this requirement"*

  • A. Implement a custom solution that allows system administrators to run a job to obscure or delete the data in the request scope.
  • B. Implement a soft delete strategy by marking the data as "archived" or "deleted" without actually deleting it.
  • C. Create a team who can manually review these requests and delete or obscure the data from all relevant systems.
  • D. Recommend Salesforce Privacy Center to manage how the Salesforce org retains, deletes, anonymizes, and transfers customer data.

Answer: D

Explanation:
This answer is correct because Salesforce Privacy Center is a tool that helps satisfy customer requests and data privacy laws related to the right-to-be-forgotten requirement. Salesforce Privacy Center allows admins to create policies that delete, archive, or de-identify the data subject's PII in an org within 30 days of their request, without additional development. References: https://help.salesforce.com/s/articleView?
id=privacy_center.htm&type=5&language=en_US


NEW QUESTION # 88
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